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Voiceflow
Canada
Приєднався 20 жов 2018
Voiceflow is where ambitious teams build advanced AI agents.
Our UA-cam channel is your home for Voiceflow tutorials, feature updates, announcements, case studies, and more.
Want to learn more?
Join our active Discord community: link.voiceflow.com/community
Get started for free with Voiceflow: voiceflow.com
Follow us on Twitter: bit.ly/2xrXZqV
Check out the Voiceflow Blog www.voiceflow.com/blog
Check out our Marketplace: www.voiceflow.com/marketplace
Check out more tutorials: university.getvoiceflow.com/
Our UA-cam channel is your home for Voiceflow tutorials, feature updates, announcements, case studies, and more.
Want to learn more?
Join our active Discord community: link.voiceflow.com/community
Get started for free with Voiceflow: voiceflow.com
Follow us on Twitter: bit.ly/2xrXZqV
Check out the Voiceflow Blog www.voiceflow.com/blog
Check out our Marketplace: www.voiceflow.com/marketplace
Check out more tutorials: university.getvoiceflow.com/
Introducing Tabular Data Support | June Feature Releases
We are excited to announce a powerful new feature in Voiceflow's Knowledge Base: the ability to handle tabular data, enrich all data sources with metadata, and perform advanced query filtering. This enhancement provides our users with more flexibility, precision, and control over their AI agents, ensuring they deliver the most relevant and contextually accurate responses.
Read the changelogs here: developer.voiceflow.com/docs/filter-with-metadata
Claude 3.5 Sonnet is now available in Voiceflow. Select Anthropic's latest model for any AI steps to utilize the power of Opus with the speed and cost of Sonnet.
The collaborative platform to build AI agents. Use Voiceflow to design, test, and launch chat or voice AI agents - together, faster, at scale.
Join our Discord community
👾 link.voiceflow.com/community
Kickstart your next project with our templates
🚀 www.voiceflow.com/templates?
Our Links 🔗
👉 Start building today: www.voiceflow.com/?
👉 Subscribe: bit.ly/3am22nf
👉 Twitter: bit.ly/2xrXZqV
👉 LinkedIn: www.linkedin.com/company/voiceflowhq/
👉 Publication: www.voiceflow.com/blog?
Read the changelogs here: developer.voiceflow.com/docs/filter-with-metadata
Claude 3.5 Sonnet is now available in Voiceflow. Select Anthropic's latest model for any AI steps to utilize the power of Opus with the speed and cost of Sonnet.
The collaborative platform to build AI agents. Use Voiceflow to design, test, and launch chat or voice AI agents - together, faster, at scale.
Join our Discord community
👾 link.voiceflow.com/community
Kickstart your next project with our templates
🚀 www.voiceflow.com/templates?
Our Links 🔗
👉 Start building today: www.voiceflow.com/?
👉 Subscribe: bit.ly/3am22nf
👉 Twitter: bit.ly/2xrXZqV
👉 LinkedIn: www.linkedin.com/company/voiceflowhq/
👉 Publication: www.voiceflow.com/blog?
Переглядів: 766
Відео
15 KPIs for Launching Generative AI Products
Переглядів 61914 днів тому
Read the full blog post here: www.voiceflow.com/blog/15-kpis-for-measuring-and-scaling-a-generative-ai-strategy Denys walks through 15 different Key Performance Indicators (KPIs) to help businesses launch generative AI products. Across the prototyping, production, and iteration phases of a product launch, Denys points out common pitfalls, helpful recommendations, and team responsibilities to en...
Add a Transcript and AI Summary to a Zendesk Chatbot
Переглядів 47021 день тому
Start with the template: www.voiceflow.com/marketplace/zendesk-chatbot-transcript-ai-summarizer In Bart's ( @BartSlodyczka ) latest tutorial, he breaks down how to add an AI-generated summary of a customer's chat, along with the entire transcript to Zendesk tickets automatically, using Voiceflow. Save your agents time by equipping them with the tools they need to resolve tickets faster, includi...
Use Semantic Cache for LLM Responses in your Voiceflow agent
Переглядів 67721 день тому
In this tutorial you will learn how to use a vector database to store LLM responses and use semantic cache to generate new quality answers at a lower cost. Upstash website: upstash.com Upstash REST API doc: upstash.com/docs/vector/api/get-started You can import the Voiceflow agent from this link: creator.voiceflow.com/dashboard?import=664cd677cdc807434275b3f1 00:00 Introduction to Semantic Cach...
5 Conversational AI Frameworks for AI Agents
Переглядів 82821 день тому
There are 5 types of conversational AI frameworks that will be important for the future of AI agents: Global, Local, Interaction, Data Handling and Analytics, and Integration Frameworks. Pete breaks down the first two and provides examples of some capabilities of AI agents that leverage these frameworks to provide complex answers on behalf of a business. The collaborative platform to build AI a...
Measuring Metrics for a Customer Support AI Agent | AI Strategy to Blueprint
Переглядів 61128 днів тому
Denys and Tahsim discuss CX metrics for AI agents across crawl, walk, and run. They delve into 12 detailed metrics, share a comprehensive financial model for implementation, and explore the practical usage of AI in automating customer support. 00:00 Introduction to CX Metrics for AI Agents 00:22 Meet the Hosts: Denys and Tahsim 01:11 Overview of Topics 01:58 Pre-Event Poll Insights 05:07 Buildi...
An Embedded AI Article Reader Developed in Voiceflow
Переглядів 934Місяць тому
Discover the future of AI with custom interfaces and deeply embedded AI using Voiceflow. Follow Alex as he demonstrates integrating an AI agent into an article reader react app, enhancing user engagement with dynamic conversation starters, and learn about the advantages of building AI products using Voiceflow. GitHub repo: github.com/SuperZooper3/Voiceflow-EduChat Why Voiceflow is made for deve...
How to Scale Your AI Agent | Crawl, Walk, Run
Переглядів 3,2 тис.Місяць тому
When mapping out your AI agent strategy, it's hard to imagine the endless possibilities of how your AI agent can scale. Daniel breaks down Voiceflow's Crawl, Walk, Run concept that helps users build advanced AI agents. He'll point out key technologies that AI agents use in each phase of their development, and how to invest in areas that will improve your agent's ability to Understand, Decide, a...
Building an AI Product Recommender for Indochino | Making Bots for E-Commerce
Переглядів 816Місяць тому
Building an AI Product Recommendation Agent for E-commerce | Voiceflow Workshop Join Pete and Sam in this episode of Making Bots to learn how to implement AI-driven product recommendations for e-commerce using Voiceflow. Pete walks through how to build a style advisor for Indochino, the custom suit company, by integrating vector databases, gathering user preferences, and leveraging LLMs to yiel...
5 Reasons Why Voiceflow is a Tool for Developers
Переглядів 2,2 тис.Місяць тому
5 Reasons Why Voiceflow is a Tool for Developers
Building a Shopify Order Checker AI Agent in Voiceflow
Переглядів 1 тис.Місяць тому
Building a Shopify Order Checker AI Agent in Voiceflow
Using Voiceflow as an API for AI Apps
Переглядів 1,2 тис.Місяць тому
Using Voiceflow as an API for AI Apps
Solve Zendesk Tickets Using AI with Voiceflow
Переглядів 766Місяць тому
Solve Zendesk Tickets Using AI with Voiceflow
Introducing the Workflows CMS | New Feature Launch
Переглядів 2,5 тис.Місяць тому
Introducing the Workflows CMS | New Feature Launch
Elevate your AI agents using Voiceflow Custom Functions & OpenAI VIsion API
Переглядів 2 тис.Місяць тому
Elevate your AI agents using Voiceflow Custom Functions & OpenAI VIsion API
Create a Seamless Fallback from OpenAI GPT-4o to Anthropic Claude 3 Sonnet in your Voiceflow agent
Переглядів 995Місяць тому
Create a Seamless Fallback from OpenAI GPT-4o to Anthropic Claude 3 Sonnet in your Voiceflow agent
LLMLingua2 Prompt Compression & Al Gateway for OpenAI gpt-4o integration in your Voiceflow agent.
Переглядів 1,1 тис.Місяць тому
LLMLingua2 Prompt Compression & Al Gateway for OpenAI gpt-4o integration in your Voiceflow agent.
Using GPT-4o in Voiceflow | OpenAI Spring Update Recap
Переглядів 2,6 тис.Місяць тому
Using GPT-4o in Voiceflow | OpenAI Spring Update Recap
ROI for Your AI: Budgeting, Costing, and Measuring AI Automation
Переглядів 772Місяць тому
ROI for Your AI: Budgeting, Costing, and Measuring AI Automation
Voiceflow Research Results from a Hybrid Intent + RAG Architecture System
Переглядів 493Місяць тому
Voiceflow Research Results from a Hybrid Intent RAG Architecture System
What's New in Voiceflow | April Feature Releases
Переглядів 1,5 тис.2 місяці тому
What's New in Voiceflow | April Feature Releases
How to Integrate Zendesk for Faster Ticket Resolution with Voiceflow
Переглядів 7692 місяці тому
How to Integrate Zendesk for Faster Ticket Resolution with Voiceflow
Benchmarking Hybrid NLU/LLM Intent Classification Systems
Переглядів 7032 місяці тому
Benchmarking Hybrid NLU/LLM Intent Classification Systems
LLM Intent Classification Feature Launch
Переглядів 3,5 тис.2 місяці тому
LLM Intent Classification Feature Launch
9 Tips for Starting and Scaling Your AI Agency
Переглядів 1,4 тис.2 місяці тому
9 Tips for Starting and Scaling Your AI Agency
How to Architect Your AI Agent Plan: Strategy to Blueprint with Denys
Переглядів 2,1 тис.2 місяці тому
How to Architect Your AI Agent Plan: Strategy to Blueprint with Denys
Voiceflow Functions Listen Walkthrough
Переглядів 1,1 тис.2 місяці тому
Voiceflow Functions Listen Walkthrough
How do ChatGPT Versions Affect Performance?
Переглядів 4332 місяці тому
How do ChatGPT Versions Affect Performance?
Building an In-Game AI Assistant for Minecraft with Voiceflow
Переглядів 7762 місяці тому
Building an In-Game AI Assistant for Minecraft with Voiceflow
Unfortunately when selecting Claude instant the system field disappears?
I was reading the update and I have a question: Is this new feature going to make possible to upload a table data to KB? At the moment, all the documents txt I have upload are in txt but the data is written in json. Maybe I am not getting right this new update. is already available de JSON kb?
Yes this is already available! You can upload tabular data as JSON to the KB.
@@zoranslamkov566 I am trying tu upload a JSON File and doesnt let me. Is there another way to do it?
Can't wait to test the JSON KB feature! Looks great
Love the case studies!
Hi Daniel Do we need to have subscription to use Zendesk with any platform like Botpress and Voiceflow
This is crazy good guys! great feature
Thank you for this video, dear VF team. A bit technical though... Do you have a system for catching users' IPs and possibly blacklisting them when they play around with our chatbot or insult us?
Hi, i keep getting an Error 400 message. Anyone knows how to fix it?
Every time you jump into the middle of the tutorial, no one can understand what you are doing.
so in this demo you have used vf only as backend? so the chat ui was custom?
That's just beautiful. Thanks for leaving the error and you you fixed it.
Hello Daniel, Great video. Please link to the repos you were mentioning! :)
grande tio
Hi, I really like your videos the only real problem is that there are subscribers who don't speak English and we would really like you to use the UA-cam functionality which allows you to put several languages on a video and in particular French because subtitles do not allow us to concentrate and learn effectively
Very interesting. Thank you !
How do i apply this for woocommerce
My guy living on the edge by not obfuscating his airtable api key
i am struggling with with getting access to alpha feature , i cant find the "YOURAPIKEY" block in the code
Yes! It's in our strategies bucket now.🎉
What a desappointment. I wanted exactly the opposite, for the assistant to be able to speak several languages as it is proposed to have a website in several languages and therefore for the assistant can too (translation of blocks and buttons included)
Great Shorts!
Not enough to just saying "might look a little different"...Thanks for making this even more confusing.
This video is outdated....
Can you guys make a tutorial for writing better prompt for voiceflow?
What kinds of prompts did you have in mind?
@@DenysLinkov hi, thanks for responding. system prompts for the knowledge base and for the bot persona. For example how the LLM should structure responses etc.
@@guapshonen Sounds good we'll put something together!
Actually, you guys should start getting better at customer support. 5 weeks no replies. Pathetic. Even on paid membership.
Hi! Sorry to hear that you haven't heard back. If you provide us your email, we can look up your ticket and prioritize resolving your issue.
Can you guys please do a detailed tutorial on this? Or give more information on how this is done. A youtube short is not the way lol
Click on the linked video at the bottom of the Short, Alex goes deeper into his build there!
Is voiceflow using a vector database? And which embeddings are being applied?
Yes! We are using a vector database. You can see our videos on the Knowledge Base to learn more.
@Voiceflow thanks do you offer embeddings such as open AI text, text em 3 large?
Very Good Video! You mentioned that it is possible to use the API Key for Product recomendation. Can you do a video about it? This is way better than useing Airtable, because it takes to much time to make a table. Thanks!
Yeah but its impossible to debug. theres not even a console to log to. You got to go back to old school printing vars.
Hey @Voiceflow Every time I try, for some reason, when it reaches the first box connecting to the Voiceflow API "Get Transcript," the chat session ends immediately, and the execution fails. If I run a test, the process continues without any problems. However, I still encounter the issue of never being able to find the Transcript ID, with the error message "Error: Transcript ID not found for given user ID."
Hey there! Posting this in the discord community would be the best way to get help :)
A bit off topic here but I cannot find any relative info and I find Discord an abomination to use. Is it possible to utilise several agents within one overall bot? I want each agent to have its own KB and trigger when a question about that specific topic arises. If this is possible, how? I have tried one agent with intents and a single KB and I cannot get satisfactory results. Is there any other way to accomplish this - can I add a specific KB doc to a component or other, is it better to have multiple KB docs with each topic in a separate doc? Suggestions welcome but they need to have a bit of technical advice with them please. Really need help on this folks. Thanks
Each agent in Voiceflow has its own KB. But if you wanted to use a KB from a different agent - you can use the KB Query API to make a call to it within a workflow. You can also use 'tags'. We have an API to add tags to document - you can use this to filter which documents are returned when you use the KB Query API directly (you can do this either via the API step or a function)
could you PLEASE make a tutorial on how to integrate voiceflow with locally hosted LLMs?
You would do it the same way! You'll just need to make an API access point for your locally hosted LLM.
@@Voiceflow I figured it out however it would be nice to give us more control over the knowledge base function.
Do you support json?
The API step recieves a JSON response, you save parts of that response (or the whole thing) to a variable.
@@Voiceflow - thank you. Can you tell me where Json as a variable type within voiceflow. I was able to do the same in botpress but not in voiceflow. Can you share some documentation.
Honestly such helpful info in here and the blog post 🤯
Glad it was helpful!
Hey @Voiceflow how do I add a 2sec delay before executing an api step? Tried it using the Javascript step but won't work
// add delay before the fetch await new Promise(resolve => setTimeout(resolve, 2000)); // Fetch the transcript relating to the transcript ID const conversationResponse = await fetch(conversationUrl, { method: 'GET', headers });
@lovelytechno tried this code in the function and Javascript step but won't work. It keeps saying "setTimeout is not defined"
Nico <3
Niko, great tutorial as always. But why not use VF own database api?
That's a great question. For this example, you can indeed use our KB API, with the same KB and a tag to filter cached content or using a separate KB dedicated for cache.
Can you help me to capture buttons? I am trying to send compelte transcript to my email address, i am able to do it but only issue i am having is i am unable to capture button values
Thanks Pete! This is very interesting, I think I need to apply a local framework to one of my agents with many files in the KB but I need to set the context to only one specific file depending on what the user is asking about. Will try it out
Great. Any ideas how/where I can learn more in-depth how to apply local framework in voiceflow? Or better still all the frameworks? 🙂
Try the T-Mobile Making Bots, and the Wells Fargo ones. They're both "local" styled frameworks, that pull information from a knowledge base and then do things like ask clarifying questions and check for hallucinations.
@@Voiceflow thank you
@@Voiceflow thanks
Great video! Any chance of creating a follow-up showcasing how to correctly path and implement the carousel buttons for Shopify order tracking/order cancellation, etc.?
Great suggestion! We'll pass it on to Brendan
OMG super helpful!! It brings UX to another level Pleaaase do more like these 😍
🎯 Key points for quick navigation: 00:00 *🛠️ Introduction to Conversational Frameworks* - Pete introduces the concept of conversational frameworks and their importance. - Explains that frameworks are like handbooks for AI agents, guiding their behavior. - Lists the five types of frameworks: Global, Local, Interaction, Data Handling, and Integration. 01:12 *🌍 Global Frameworks* - Describes global frameworks as overarching rules for AI agents. - Example of a person planning a trip to Tokyo demonstrates routing logic, error recovery, and context management. - Highlights how the global framework manages user context and preferences. 02:06 *🏢 Local Frameworks* - Defines local frameworks as specific states or business processes an agent can access. - Example of designing frameworks for retrieval-augmented generation. - Emphasizes error minimization and adherence to best practices. 03:43 *🔄 Practical Implementation of Frameworks* - Detailed walkthrough of how a local framework optimizes questions and responses. - Describes the process of generating precise and useful responses through retrieval and clarification. - Highlights the importance of self-checks and follow-up questions in conversation management. 04:26 *🚀 Future of Conversational Design* - Summarizes the future role of frameworks in conversation design. - Reiterates that frameworks will be crucial for defining rules, states, communication styles, data handling, and integrations. - Encourages viewer engagement and feedback in the comments section. Made with HARPA AI
Hi! How can i integrate a voicebot to a website? I don't find the embed script to add, but only the api key
Sorry, doesn't work! bad request 400 and connect path message which does appear in the demo Daniel
same here
Is it possible to do this with Reamaze help desk?
As long as they have an API to create tickets (which most support help desks do) then yes!
Is it posible to capture whatsapp location sent by user in a flow?